New Balance

Custom Clothing Manufacturing with Unmade (Case Study)

New Balance


Manufacturing Heritage meets Digital Technology

Unmade reveals a new endeavour with top fashion and sportswear brand New Balance, bringing together Unmade's powerful platform and New Balance’s manufacturing heritage for the launch of the customisable knitted shoe.

New Balance and Unmade have come together to combine manufacturing heritage with digital technology to create a new customisation experience for consumers, allowing them to create their own knitted shoe upper with a choice of graphics, colour and text, creating an entirely bespoke product.

Available on the New Balance customisation platform, NB1, the Unmade x New Balance 111 Knit will be offered in six colourways and three patterns to manipulate. The customer experience is fully supported by Unmade’s visualisation system which delivers photographic renders of the customer’s unique design before it has ever been made.

Our relationship with Unmade is helping us move our customisation offering to the next level. The data that Unmade's platform gives us has really pushed the limits of what is possible in our manufacturing and fulfilment processes and inspired innovation right across our domestic operations. Without Unmade’s technology it would have been technically impossible to launch.

Katherine Petrecca, GM Footwear, New Balance

Connecting Demand to Production

The customisation and design process is fully connected to the New Balance supply chain thanks to Unmade’s patented algorithms that automatically turn unique designs into production ready data. This is the first time this has been possible to the millimetre accuracy, necessary for footwear production.

The consumer experience can be curated and art-directed to the brand’s specifications and may include mannequin shots, modelled studio shots and lifestyle imagery, giving the customer a completely unique experience.

The collaboration marks an exciting venture between New Balance, an established brand with over 100 years of manufacturing and design prestige with rapidly-scaling tech company Unmade, bringing new digital competencies to a powerful global ]brand.

The move marks New Balance’s commitment to innovating the domestic manufacturing process, to becoming more sustainable and efficient throughout the value chain, and reacting quickly based on actual consumer demand.

Unmade’s award-winning platform empowers global fashion and sportswear brands to swiftly respond to real-time trends, reduce waste and get closer to their customers, to develop agile supply chains, driven by real-time demand, instead of forecasting.

At New Balance we're always looking for new ways to create truly exciting customer experiences and the launch of the NB1 111 silhouette helps us get closer to our customers, and further the ingenuity and prestige of our brand.

Katherine Petrecca, GM Footwear, New Balance

About New Balance

New Balance, headquartered in Boston MA, has the following mission: Demonstrating responsible leadership, we build global brands that athletes are proud to wear, associates are proud to create and communities are proud to host.

Manufactured in the U.S. for over 75 years and representing a limited portion of our U.S. sales, New Balance Made U.S. is a premium collection that contains a domestic value of 70% or greater.

New Balance owns five factories in New England and one in Flimby, U.K.

New Balance employs more than 6,000 associates around the globe, and in 2017 reported worldwide sales of $4 billion. To learn more about New Balance, please visit their site and for the latest press information please visit New Balance newsmarket.